Terms & Conditions

Welcome to DQ Labs. By accessing this website, submitting an enquiry, registering for a demo class, joining a course, using DQ Edge, attending a workshop, participating in a mock test, or using any service offered through DQ Labs, you agree to the following Terms & Conditions.

Please read these Terms carefully before using the website or enrolling in any program.

1. About DQ Labs

DQ Labs provides coaching, mentoring, study material, workshops, mock tests, online learning support, and preparation resources for students interested in design, fashion, architecture, and related creative entrance examinations.

The courses and resources offered by DQ Labs may relate to entrance exams such as NID, NIFT, NATA, UCEED, CEED, JEE Paper 2, and other relevant design, fashion, architecture, and creative career entrance exams.

2. Acceptance of Terms

By using this website or any DQ Labs service, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms, please do not use the website, submit your details, register for classes, or access any DQ Labs learning material.

3. Use of Website

The content on this website is provided for educational, informational, and enquiry purposes.

Users may browse course information, submit enquiry forms, register interest in demo classes, view program details, access available learning resources, and contact DQ Labs for admission or course-related guidance.

Users must not misuse the website, interfere with its functioning, copy its content without permission, or use the website for any unlawful or unauthorized purpose.

4. Student and Parent Information

When users submit details through enquiry forms, demo class forms, registration forms, WhatsApp, phone, email, or any other communication channel, they agree to provide correct and complete information.

DQ Labs may use the submitted information to contact the user regarding courses, demo classes, admission guidance, workshops, mock tests, study material, counselling, updates, and related educational services.

If the student is below 18 years of age, the parent or guardian should be aware of and agree to the registration, enquiry, payment, or participation.

5. Courses and Programs

DQ Labs offers different types of learning programs, including classroom coaching, online coaching, one-to-one mentoring, weekend programs, crash courses, long-term programs, home-study options, workshops, and other exam preparation programs.

Course details, duration, batch type, mode of teaching, access period, inclusions, fees, and available resources may vary depending on the selected program.

DQ Labs may update, modify, reschedule, or revise course structures, batch timings, class formats, faculty allocation, workshop schedules, platform features, or learning resources whenever required.

6. DQ Edge Access

DQ Labs may provide access to DQ Edge for online learning, study material, practice questions, mock tests, performance insights, feedback, assignments, recorded content, or other preparation resources.

DQ Edge access is provided only to eligible students or registered users, based on the course, program, package, or resource selected.

Login credentials, learning content, tests, videos, assignments, feedback, reports, PDFs, study material, and other resources must be used only by the registered student. They must not be shared, copied, sold, uploaded, distributed, or used for any unauthorized purpose.

DQ Labs may restrict or disable access if there is misuse, unauthorized sharing, suspicious login activity, or violation of these Terms.

7. Study Material and Learning Resources

All study material, mock tests, practice questions, videos, recorded classes, solved answers, feedback, assignments, design exercises, worksheets, and other learning resources provided by DQ Labs are intended only for the personal educational use of registered students.

Users are not allowed to copy, reproduce, publish, distribute, sell, modify, record, upload, or share any DQ Labs learning material without written permission.

All website content, course material, DQ Edge resources, logos, graphics, layouts, videos, images, text, and other educational content remain the property of DQ Labs or its permitted content partners.

8. Mock Tests, Feedback, and Performance Reports

DQ Labs may provide mock tests, practice tests, past year papers, predicted questions, performance reports, feedback, assignment reviews, and progress tracking to support student preparation.

These tools are meant for learning, practice, and preparation guidance. Mock test scores, feedback, reports, rankings, or performance insights should not be treated as a guarantee of actual entrance exam results, admission, selection, rank, or final performance.

9. Workshops, Demo Classes, and Events

DQ Labs may conduct free or paid workshops, demo classes, live sessions, design activities, mock tests, seminars, and other educational events.

Participation in such activities may be subject to registration, availability, eligibility, schedule, and specific instructions provided by DQ Labs.

DQ Labs may change, reschedule, postpone, close registration for, or cancel any workshop, demo class, event, or activity when required.

10. Fees and Payments

Fees may vary depending on the selected course, batch, program type, location, mode of learning, access period, or package.

Users should confirm the applicable fee, payment schedule, course inclusions, access period, taxes, and any other payment-related details before completing enrolment.

DQ Labs may update course fees, offers, package details, or pricing from time to time. Such updates will apply as communicated at the time of enquiry, registration, or enrolment.

11. Refunds, Cancellations, and Transfers

Refunds, cancellations, transfers, or course changes, if applicable, will be handled as per the specific terms communicated at the time of enrolment or payment.

Students and parents are advised to clarify the applicable refund or cancellation terms before making payment.

DQ Labs may review refund or cancellation requests based on the course selected, access already provided, classes attended, study material shared, DQ Edge usage, and administrative requirements.

12. Accuracy of Exam and Course Information

DQ Labs makes reasonable efforts to provide accurate information about courses, entrance exams, learning resources, mock tests, workshops, and related educational guidance.

However, exam dates, eligibility rules, syllabus, admission process, seat availability, exam pattern, official notifications, and institute requirements may change from time to time.

Students and parents should verify important exam-related information from the official websites or official notifications of the respective exam authorities and institutions.

13. Student Conduct

Students are expected to behave respectfully with faculty, mentors, staff, counsellors, and other students during classes, online sessions, workshops, mock tests, feedback sessions, and communication groups.

DQ Labs may restrict, suspend, or cancel participation if a student is found misusing learning resources, disturbing classes, sharing content without permission, cheating in tests, behaving disrespectfully, or violating these Terms.

14. Communication Consent

By submitting contact details on the website or through any DQ Labs communication channel, users agree that DQ Labs may contact them through phone, SMS, WhatsApp, email, or other communication methods.

Communication may include course information, demo class details, counselling updates, registration follow-ups, workshop information, mock test updates, study material access, fee-related communication, and other educational updates.

Users may contact DQ Labs through official channels if they do not wish to receive promotional communication.

15. Third-Party Platforms and Links

The website or DQ Labs communication may include links to third-party platforms such as payment gateways, video platforms, forms, social media pages, WhatsApp, or other external websites.

DQ Labs is not responsible for the content, policies, privacy practices, technical issues, or actions of third-party platforms. Users should review the terms and privacy policies of such platforms before using them.

16. Limitation of Liability

DQ Labs will make reasonable efforts to deliver its courses, resources, classes, workshops, and digital access as communicated.

However, DQ Labs will not be responsible for indirect losses, missed opportunities, technical issues, internet problems, device issues, third-party platform interruptions, schedule changes, exam changes, admission policy changes, or individual academic outcomes.

17. Privacy and Data Use

DQ Labs may collect details such as name, class, mobile number, email address, city, course interest, and other information submitted through enquiry forms, registration forms, calls, WhatsApp, emails, or other official communication channels.

This information may be used for counselling, enrolment support, demo class coordination, course communication, DQ Edge access, workshop updates, student support, and internal records.

DQ Labs will take reasonable steps to handle user information responsibly.

18. Changes to Terms

DQ Labs may update or modify these Terms & Conditions from time to time. The updated version may be published on the website.

Continued use of the website or DQ Labs services after updates are published will mean that the user accepts the revised Terms.

19. Contact

For questions about courses, demo classes, enrolment, payments, DQ Edge access, workshops, mock tests, or these Terms & Conditions, users may contact DQ Labs through the official contact details provided on the website.

By using this website or enrolling in any DQ Labs program, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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